Privacy Policy

Calm Cove is committed to protecting your privacy and personal data in compliance with applicable laws of the United Arab Emirates. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, mobile platforms, or services.

Information We Collect

We may collect the following information:

• Full name
• Contact details (phone number, email address)
• Address and location details for service delivery
• Booking history and service preferences
• Payment information (processed via secure third-party gateways)
• Website and app usage data (IP address, device type, cookies)

How We Use Your Information

Your information is used to:

• Process and manage bookings
• Deliver personalized wellness services
• Communicate confirmations, updates, and reminders
• Improve service quality and user experience
• Send marketing communications (with consent)
• Meet legal and regulatory obligations

Data Protection & Security

• Personal data is stored securely with restricted access
• Industry-standard security measures are applied
• Payment data is not stored directly by Calm Cove

Data Sharing

Calm Cove does not sell or rent personal data.Information may be shared with:

• Assigned therapists for service fulfillment
• Payment service providers
• Legal or regulatory authorities when required by UAE law

Cookies

Our website uses cookies to improve functionality and performance. You may control cookie settings through your browser.

Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent for marketing communications